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HP Enterprise Care Packs

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HP Care Pack
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Enterprise versions

» Critical service
» Proactive 24
» Support Plus 24
» Support Plus

Hardware standalone versions

» 6hr Call to repair
» 4 hour 24 x 7
» 4 hour same day
» Next business day

Software standalone versions

» Technical support 24 x 7
» Technical support
» Updates

Start up & Implementation

» Education
» Install

Storage

» Storage datasheets (doc)

Storage documents
» HP Data Replication Solution Services—continuous Access EVA (pdf)
» HP Data Replication Solution Services for Continuous Access XP (pdf)
» HP Installation and Startup for HP StorageWorks ESL and MSL Tape Libraries (pdf)
» HP Installation and Startup Service for BC EMA and EVA (pdf)
» HP Installation Service for Network Attached Storage (NAS) (pdf)
» HP Operational Storage Support (pdf)
» HP Proactive Essentials Service: Proactive Storage or SAN (pdf)
» HP SAN Solution Service (Level 1, Level 2 and Level 3) (pdf)
» HP StorageWorks Enterprise Virtual Array (EVA) (pdf)
» MSA Family Disk Array Installation and Startup Services (pdf)

Linux

» Mission critical Linux (pdf)
» Information about Linux

Service level descriptions

» Find your service description (pdf)

Terms & Conditions

» Terms and Conditions applicable to HP Enterprise Care Packs (pdf)

» Why buy HP Care Pack Services?
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